Information We Collect

• Account details: name, email, language, time zone.
• Conversation inputs: wellness goals, mild symptoms, routines, preferences, watchouts you choose to share. Please avoid sharing highly sensitive identifiers.
• Usage data: IP address, device type, session timestamps, feature usage, crash logs.
• Cookies/local storage: keeps you signed in and remembers preferences.

How We Use Data

• To deliver personalized yet educational wellness content.
• To improve plan quality, safety messaging, and product features.
• To respond to support requests and keep the platform secure.

Your data may be processed by automated systems to generate wellness summaries. Human reviewers may inspect anonymized snippets to monitor safety and accuracy.

Cookies & Session Storage

Essential cookies maintain secure sessions. Functional cookies remember language and theme. Analytics cookies (privacy-conscious tools) help us understand aggregate usage. You can disable non-essential cookies through in-app controls or browser settings, but essential cookies are required for core functionality.

Third-Party Providers

We rely on hosting partners, analytics vendors, email services, and occasional human-in-the-loop reviewers. Each partner follows confidentiality agreements and strong security practices. We never sell personal data.

Data Rights

• Access, update, or correct your profile information.
• Request deletion or export of your data by contacting privacy@rootwise.example.
• For EU/EEA residents: GDPR rights (access, rectification, erasure, restriction, portability, objection) apply.

Security

We use encryption in transit, role-based access, and regular security reviews. No system is 100% secure, so please use unique passwords and log out on shared devices.

Data Retention & Deletion

We store conversation data as long as needed to provide the Service or until you request deletion. Aggregated or anonymized data may be retained for analytics and safety improvements. To delete your account, email privacy@rootwise.example and we will verify your identity.

International Transfers

Your information may be processed on servers located in the EU, US, Israel, or other regions. We apply appropriate safeguards such as Standard Contractual Clauses for cross-border data flows.

Data Privacy (Israel)

For users located in Israel, personal data is handled in accordance with the Israeli Protection of Privacy Law (5741-1981) and relevant guidance from the Israeli Privacy Protection Authority.

External Links

Rootwise may link to other sites. We are not responsible for their privacy practices. When leaving Rootwise, review the privacy policy of the destination site.

Contact

Email privacy@rootwise.example with any privacy questions.